AcuteKids Pediatric Urgent Care Expands, Adding Newest Location in Gates to Serve Rochester’s West Side Community
Public is Invited to Ribbon Cutting Ceremony Tuesday, May 2 at 9 AM to Celebrate Opening
Rochester, New York, April 26, 2023 – AcuteKids Pediatric Urgent Care has opened its second office, which is now open in Gates, NY, expanding into the west side of Rochester, and continuing to provide kids with convenient and reliable medical care.
The new Gates AcuteKids Pediatric Urgent Care is located at 24 Spencerport Rd., and is open Monday through Friday from noon to 10 p.m. and Saturday and Sunday 10 a.m. to 8 p.m. No appointment is needed, however, patients can pre-book their visit online at acutekidsurgentcare.org.
The media and public is invited to attend a ribbon-cutting ceremony that will take place on Tuesday, May 2 at 9 a.m. to officially mark the grand opening.
The 4,500-square-foot space was completely remodeled over five months by Chicago-based Midland General Contractors, which specializes in urgent care spaces.
AcuteKids Pediatric Urgent Care opened its first location in August 2019 in Webster, NY and has since cared for nearly 40,000 patients.
"We're thrilled to open our second location in Gates,” said Chrysa Charno, AcuteKids CEO and president. "This new office will expand access to convenient, high-quality care for kids to meet their healthcare needs. We're excited to be part of this community and grateful for the warm welcome. Our team is passionate about serving patients and their families with the utmost care, and we strive to provide excellent medical services to all who walk through our doors."
AcuteKids Pediatric Urgent Care Services & Features
AcuteKids treats patients between birth and 21 years old. On-site services at AcuteKids include sick visits, lacerations, injuries, x-rays, flu, IV hydration and Covid-19 rapid testing. Results of tests and X-rays are available immediately. Likely visits may include colds, coughs, sore throat, lacerations needing stitches, minor procedures, injuries, migraine care, asthma issues and more. Kenneth Katz, MD, is AcuteKids' medical director.
The efficient and functional interior is designed to feel like home comfort, complete with stonework accents and warm wood furnishings.
The walls are lined with colorful portraits of Rochester area kids living out their everyday adventures.
The kid-friendly waiting room consists of a coloring station, books, and televisions, plus complimentary water and a coffee bar for parents.
There are five private exam rooms, including one procedure room for lacerations, IV hydration and X-ray capabilities.
Every patient has the opportunity to take a new book home after their visit. There's an extensive library of books to choose from for all reading levels.
Ample free parking in Gates Plaza is available in front of the space.
AcuteKids Pediatric Urgent Care accepts all major insurance providers including ACPN, Aetna, Cigna, Excellus BCBS, Independent Health, Medicaid State, MultiPlan, MVP, Three Rivers, Tricare East, UHC, USA MCO.
A cash payment schedule is also available to patients who wish to pay in cash or have a plan AcuteKids does not participate in.
About AcuteKids Pediatric Urgent Care
AcuteKids Pediatric Urgent Care is a locally owned urgent care provider with two locations that is dedicated exclusively for kids for urgent medical needs from a fever to a fall. On-site services at AcuteKids include sick visits, lacerations, injuries, x-rays, flu, and IV hydration. Results of tests and X-rays will be available immediately. Likely visits may include colds, coughs, sore throat, lacerations needing stitches, minor procedures, injuries, migraine care, asthma issues and more. AcuteKids treats patients between birth and 23 years old. No appointment is needed. AcuteKids Pediatric Urgent Care is accredited through the Urgent Care Association (UCA).
AcuteKids Pediatric Urgent Care accepts all major insurance providers including ACPN, Aetna, Cigna, Excellus BCBS, Independent Health, Medicaid State, MultiPlan, MVP, Three Rivers, Tricare East, UHC, and USA MCO. A cash payment schedule is also available to patients who wish to pay in cash or have a plan AcuteKids does not participate in.
About Chrysa Charno, CEO
Chrysa Charno (PA-C, MBA, FCUCM), has 20 years of experience in Emergency Medicine and Urgent Care and is currently the Vice President of the Urgent Care College of Medicine and first PA (Physician Assistant) to earn Fellowship status with The College. She graduated from Rochester Institute of Technology (RIT) with a bachelor of science/master of science degree and was the first PA (Physician Assistant) to earn a Master's in Business Administration from the school.
Prior to founding AcuteKids, she served in the Department of Orthopedics at Rochester General Hospital, Eastside Medical Urgent Care/LaBella Medical Aesthetics, Ridgewood Medical Group, Lifetime Health Urgent Care, Division of Plastic Surgery at Strong Memorial Hospital, Vega Aesthetics and Reconstructive Surgery, Vega MedSpa, AccelCare, Dermatology Associates of Rochester, Cuba Memorial Hospital and Emergency Department at Highland Hospital.
Charno is a recipient of the 2021 Rochester Business Journal’s Health Care Heroes award for Health Care Innovation.
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